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Frequently Asked Questions
 

Who qualifies to use the web site?

All AXA Insurance clients are encouraged to use the site to access the broad range of offers and services presented by carefully chosen Partners.

Can my Family avail of the offers?

Yes, your immediate family do qualify to take advantage of the many offers on the site, although in some cases they my be required to demonstrate that a family member is an AXA Insurance client.

How can my Family demonstrate that someone in the Family is an AXA Client?

Any member of your family, presenting an AXA Insurance policy or certificate, can avail of the offers or services.

Is my personal information secure if I buy anything through the site or provide it to one of the Partners on the site?

The Partners chosen to provide services to the site are rigorously audited by AXA Insurance and Affinity Financial Network, the operators of the site, for the appropriateness of the services they provide and the manner in which these are presented. The Partners will in every case be compliant with all of the requirements of the Data Protection Act, have established and appropriate Privacy Policies and have appropriate methods in place for securing your information and that information used during any transaction.

All of the on line transactions through the web site are secured by encryption.


What are the advantages of using the Partners who advertise on the AXA Plus NI website?

Virtually all of the services and offers on the website are priced at an exclusive discount and advantage for AXA Plus NI users


What is the discount?

The products and services offered on the site will differ enormously through the Retail, Travel and Financial Sectors and the discounts and offers will vary enormously too.

Is there a limit to the number of times or products that we can use?

No there is no limit to the number of times that you or your family can take advantage of the offers and services that are on the site at AXA Plus NI.


Do I have to register with the AXA Plus NI web site?

No, there is no obligation to Register with the web site. However by Registering your E Mail Address with the web site, AXA Plus NI will be able to keep you up to date with the latest news and offers on the web site.


Is there a Membership card or number?

No, there is no Membership Card at this time. Simply as an AXA client, you and your family qualify to access the web site and the offers and services. Most of the offers can be accessed online through the website and you will automatically be offered the product or services at our Exclusive AXA Plus NI price. In some cases you may wish to take advantage of one of the off line offers. In these cases simply present an AXA Policy or Certificate and the Partner Company will be delighted to welcome you to the AXA Plus NI Exclusive offer.

In some cases Partner Providers require presentation of a voucher to avail of the offers. Where this is the case, vouchers are available on this website for download.

Can I avail of the offers off line?

In almost every case, including the online Shop and the Travel Booking Engines, a dedicated number has been arranged and is prominent on the web site. By ringing this number and identifying yourself as an AXA Plus NI user, you will be offered the exclusively arranged discount.

Can I provide comments and feedback on the site or services offered?

Yes. We look forward to your comments and suggestions at newsletters@axaplus.co.uk

 
 
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